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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Lou Jacobs

September 1, 2024

2  out of  5
rating by Mary Lou Jacobs
"My review does not reflect poorly on Mr Martin or his staff. I've never met them, but I do have (for many, many years) my auto ins with State Farm. I am a safe driver, no claims in over 10+ yrs....but the large increases in my premium every 6 months are outrageous. It's been a regular occurrence since the covid pandemic auto ins.relief ended. Just got my bill and received a $58.00 increase from my last bill in Aug. '23. I spoke to this agent in Aug. 2023 about these increases & the conversation was less than productive. I realize it's not the agents fault, but beware State Farm is not the best option anymore. Update: Mr Martin was gracious enough to reach out to me after seeing my post, but unfortunately the options are very limited to reducing my rates, and maintaining the coverage I currently have & am satisfied with. As a point of reference, since Aug 2022 thru current Jan.2024, my 6 mo premium has, on avg, increased $52.00 each time. This situation is being experienced by all State Farm customers and will eventually force many to leave State Farm for better options"
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Ben Feucht

August 7, 2024

5  out of  5
rating by Ben Feucht
"Bob and his team are exceptional in service! Always friendly and take care of anything I need. Highly recommend."
We responded:
"Thank you for the kind words, we are lucky to have such great customers like you!"
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Chad Barr

May 31, 2024

5  out of  5
rating by Chad Barr
"Skylar provided a great experience and a seamless transition. Extremely helpful, informative, and answered all of my questions. Highly reccomend!"
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Sky

May 21, 2024

5  out of  5
rating by Sky
"When my other agency moved locations, I was lucky enough to be offered the opportunity to work with these amazing individuals. Bob is a LEGEND & there are no better people to work with based on experience, knowledge & great customer service!"
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Susan Froess

April 24, 2024

5  out of  5
rating by Susan Froess
"This group is the most incredible professional kind understanding establishment. I have been using them for a few years and I am never disappointed in the customer service experience I encounter. Bob and his family of employees are amazing. I recommend them to everyone. Always leave or hang up phone with a smile. 🦋"
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Brian McGrath

February 22, 2024

5  out of  5
rating by Brian McGrath
"Great customer service"
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Nick Swartzfager

November 15, 2023

5  out of  5
rating by Nick Swartzfager
"Very friendly and helpful people. They love trying to help you out. They will go out if their way to make sure you are getting all the discounts you can. They talk to you like real people"
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Linda Lawry

November 7, 2023

5  out of  5
rating by Linda Lawry
"Great people"
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Barbara Bowers

July 20, 2022

5  out of  5
rating by Barbara Bowers
"Great guy"
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brian randall

March 19, 2022

5  out of  5
rating by brian randall
"Good company...great service"
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Shawn Teeter

February 10, 2022

5  out of  5
rating by Shawn Teeter
"Cathy really helped us out in great detail with all our insurance needs! Thank you!"
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Edward Para

June 15, 2021

5  out of  5
rating by Edward Para
"I have been with Bob since he took over for Tom McTaggert, very great man."
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Sarah chesley

December 16, 2020

5  out of  5
rating by Sarah chesley
"Extremely helpful"
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lil hiei

October 27, 2020

5  out of  5
rating by lil hiei
"Great people very friendly and very nice"
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Allyson S

July 20, 2020

5  out of  5
rating by Allyson S
"Fast, efficient and friendly service!"
We responded:
"Thank you Allyson!"
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Amanda

December 14, 2019

5  out of  5
rating by Amanda
"Very friendly and informative. They make you feel right at home"
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Kimberly Hill

November 28, 2019

5  out of  5
rating by Kimberly Hill
"Bob and his team are the best! They always take the time to explain things in depth and will meet with you to make sure your needs are met. They remember you! You are a person not a paycheck! They work with you and for you. They are wonderful people and I am so thankful for them."
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Travis Hoyt

February 18, 2017

5  out of  5
rating by Travis Hoyt
"They take great care of you. They are what insurance companies SHOULD be like. They go through everything and break it down and I have been told my employees that they are there to work for you."